Fulfilment |
Fulfilment of finished goods has been a significant part
of the service provided by Hobbs for nearly 20 years.
The capacity and capability of the fulfilment operation
has been developing and improved in leaps and bounds
over recent years to match the ever increasing demands
both in terms of complexity and speed of turnaround
required by the changing markets that we serve.
Many subscriber based products are mailed on a weekly,
monthly, bi-monthly or quarterly basis. These will
include such items as loose leaf products, journals,
magazines, newsletters etc, and include insertions such
as CDs, marketing materials etc. In addition there are a
growing number of products that are being mailed on an
ad-hoc basis; these will include annual reports, books,
prospectuses, membership materials, marketing campaigns
and special event brochures and invitations etc.
In addition to the subscriber and mass distribution
products that we handle, we also operate a substantial
print on demand and despatch on demand service for a
number of key clients. We have a warehouse that has
capacity for over 2500 pallets on site, with a forward
picking and storage area that holds working stock in
racking that is easily accessible to the packing staff.
Service level agreements are in place to support a wide
variety of customer requirements.
We have a range of equipment installed to support our
fulfilment services; these include our STS Challenger II
high speed poly-wrapping line, two Shanklin single copy
shrink wrapping lines, a Cold Seal 9000 carton flowline
for high speed enclosing of products in corregated card,
Two Pitney Bowes inserting lines, and AMS poly-bagging
line.
Nicola Chambers heads up a team of 20 dedicated
permanent staff in this department supported by
additional resources from the bindery and elsewhere in
the business as and when necessary to meet deadlines. A
key part of our strategy is to seek ways of delivering
savings in time and cost to our clients by helping them
access the most effective packing and distribution
options.
One of the key benefits of manufacturing and mailing on
the same site with us is that we can begin mailing while
still completing the binding of printed goods. The
co-ordination of the two processes is our responsibility
not our customers’. Products can be mailed and
distributed on the same day they would otherwise be
travelling to a mailing house.
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